Privacy Policy

Krishna Spices & Groceries
Last Updated: November 2025

1. Introduction

At Krishna Spices & Groceries, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the terms described in this policy.

2. Information We Collect

We collect the following types of information to process your orders and improve your experience:

a) Personal Information

  • Full Name

  • Billing & Shipping Address

  • Email Address

  • Contact Number

b) Payment Information

  • Payment method details (handled securely through our payment gateway; we do not store your full card details).

c) Usage Data

  • IP Address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

d) Cookies

We use cookies to enhance your browsing experience.
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly without them.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Communicate with you regarding inquiries or support requests

  • Improve our website, services, and customer experience

  • Send promotional offers (only if you opt in)

We will never sell or rent your personal data to third parties.

4. Sharing Your Information

We only share your data with:

  • Delivery Partners (to deliver your orders)

  • Payment Gateways (to process secure online payments)

  • Service Providers (e.g., website hosting, email systems)

All third-party partners are GDPR-compliant and required to keep your information confidential.

5. Data Storage & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

Your data is securely stored on protected servers within the UK or EU.
Online transactions are encrypted using SSL (Secure Socket Layer) technology for maximum protection.

6. Your Rights (Under UK GDPR)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data (subject to legal and transactional obligations).

  • Right to Restrict Processing: Limit how we use your information.

  • Right to Data Portability: Request transfer of your data to another service provider.

  • Right to Object: Opt out of marketing communications at any time.

To exercise these rights, please contact us at:
📧 krishnaspicesandgroceries449@gmail.com

7. Marketing Communication

If you opt-in to receive marketing updates, we may occasionally send emails about offers, promotions, and new arrivals.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

8. Retention of Data

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

9. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to read their privacy policies before sharing personal data.

10. Children’s Privacy

Our services are intended for adults.
We do not knowingly collect data from children under 16 years of age.
If you believe your child has provided us personal data, please contact us to have it deleted.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Please review this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

📍 Krishna Spices & Groceries
16 Beck Road, Leeds
LS8 4EJ, United Kingdom

📧 Email: krishnaspicesandgroceries449@gmail.com
📞 Phone: +44 7533 799639